SpringbindWrite your story

Privacy

Last updated 12 November 2026

The short version. Your writing is yours. It stays on your own device unless you choose to save it to your account, nobody else can read it, and you can download or delete it at any time. There are no adverts and no tracking.

Who we are

Springbind is made by CHAG UK Ltd, a company registered in England and Wales (company number 14504551), with its registered office at Bollin House, Bollin Walk, Wilmslow, SK9 1DP. We are responsible for how your information is handled under UK data protection law. You can contact us at hello@springbind.com.

Asking to join the beta

If you use the form to ask for a place in the beta, we receive your name, the email address you give and anything you add in the note. These are stored with our hosting provider, Cloudflare, along with when you sent them, and we’re sent an email to let us know, through an email service called Resend. To stop one connection sending lots of requests, we also keep a one-way code made from your IP address, which can’t be turned back into the address itself.

We use your details only to reply to you and, if you join, to give you access. To have them deleted, email us.

Signing in

You sign in with your email address or with your Google account. If you use your email, we send you a 6-digit code through our email service, Resend, and keep a one-way code made from it for 10 minutes so we can check it. If you use Google, Google tells us your name, email address and that the address is confirmed, and we keep only your email address and Google’s account reference. To stop misuse, we also keep a one-way code made from your IP address for a day when a sign-in code is sent, which can’t be turned back into the address itself.

When you sign in, your device keeps a sign-in key so you stay signed in, for up to 180 days or until you sign out. Your account holds your email address, when you joined, which story is your free one, and what you’ve unlocked or bought, so that it works on any device you sign in on.

Sharing Springbind

Each account has its own sharing link. If a friend joins through yours, we record that they joined through it, so we can give you both the extra AI requests. We never show you who joined, only how many friends have, and we never contact anyone you share your link with. This is deleted along with your account.

Your writing

Everything you write in Springbind is saved in your own web browser, on your own device. If you choose to save a story to your account, a copy is stored with our hosting provider, Cloudflare, linked to your sign-in email, so you can carry on from another device. Only you can open it.

You can download all your saved stories, or delete them from your account, at any time from inside Springbind. Deleting everything also deletes your account itself and signs you out on every device. Step-by-step instructions are on our account deletion page. If you’d rather we did it for you, email us.

If you don’t sign in for 3 years, we’ll email you, then delete your account and saved stories 30 days later. When you delete something, it’s removed straight away, and gone from our backups within 30 days.

AI suggestions

AI suggestions are optional, and only happen when you ask for them. When you do, the parts of your story needed for the suggestion are sent to Anthropic, the company that makes the Claude AI model, which returns the suggestion to you. Anthropic doesn’t use this to train its models, and keeps it only for a limited time under its own terms. We don’t keep a copy.

Buying things

In the Android app, purchases are made through Google Play, which handles payment under its own privacy policy. In your browser, purchases are made through Lemon Squeezy, which sells them on our behalf and handles payment under its own privacy policy; it tells us which of your account’s purchases were paid for, using a reference for your account rather than your email, and emails you an unlock code. We use RevenueCat to check purchases, which receives your purchase history and an app user ID, not your payment details. Your account keeps a record of what you’ve unlocked or bought so it works on any device.

Sensitive details and other people

Stories often include sensitive details, such as health, beliefs or relationships, and details about other people. We only store these if you choose to save a story to your account, or send them for AI help if you ask, and we ask for your agreement before either. We never read, use or share your stories. If you’re written about in someone’s story and have a concern, email us and we’ll do what we can.

Who we share information with

We only share information with the companies that help us run Springbind, and only what each one needs:

Some of these companies are based in the US. Where information goes outside the UK, it’s protected by safeguards approved under UK data protection law, such as the UK–US data bridge or the UK’s standard contract terms. We never sell your information or use it for advertising.

Reporting a problem

If you use Report a problem, we receive what you write and the details you choose to include, and use them only to fix the problem.

Adults only

Springbind is for adults. Please don’t use it if you’re under 18.

This website

This website doesn’t use cookies, analytics or adverts. It’s hosted by Cloudflare, which keeps short-lived technical logs (such as IP addresses) to keep the site secure and working. The fonts are loaded from Google Fonts, so your browser connects to Google.

Your rights

You can ask what information we hold about you, and ask us to correct or delete it. Most of this you can do yourself in Springbind, or you can email hello@springbind.com. If you’re unhappy with how we’ve handled your information, please tell us first at hello@springbind.com. We’ll acknowledge your complaint within 30 days and keep you updated. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

If we change how Springbind handles information, we’ll update this page and the date at the top before the change happens.